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Latest Resources from North East Connects
Communities in Control White Paper
Communities in control:
Real people, real power
Improving local accountability
Consultation
NE Improvement & Efficiency Partnership Webpages
A link to the web pages for the North East Improvement and Efficiency Partnership
Understanding Performance in Customer Services
(1.46Mb) This report contains the findings of a research study looking at current practice and procedure around performance management within local authority customer services in the North East region.
North East Improvement and Efficiency Partnership: About Us
(185.88Kb) A short introduction to the North East Improvement and Efficiency Partnership
NE IEP Update - Andrew De'Ath
(1.80Mb) Presentation delivered at the Customer First event held 6 June 08
Regional Improvement and Efficiency Strategy Delivery Plan
(580.14Kb) DRAFT: This delivery plan details how the Regional Improvement and Efficiency Partnership will support the new approach to regional improvement and efficiency with grant money from the Department of Communities and Local Government.
Regional Improvement and Efficiency Strategy
(737.60Kb) This strategy sets out how North East Councils, Fire and Rescue Services and their partners will build on their firm foundation and record of success to drive improvement.
Latest Resources from North East Local e-Democracy
Communities in Control White Paper
Communities in control:
Real people, real power
Improving local accountability
Consultation
Councillor Scenarios PowerPoint Format
(2.48Mb) North East Connects have developed a set of "Storyboards" that enable Councillors to see how technology can be used to enhance the day to day tasks that they do.
*TIP: When you have opened the attachment please view the presentation as a slideshow (Select "View" then "Slideshow" from the menu at the top of the screen). This will ensure that the hyperlinks work correctly*
Councillor requirements
(257.80Kb) North East Connects commissioned RSe Consulting to prepare a requirements document that captures the drivers, barriers and need for support of councillors in their day to day tasks.
ICT Provision for Councillors
(124.74Kb) This report describes the findings of the 2007 survey of ICT provision for councillors in North East local authorities. The survey was commisioned by North East Connects as part of the Community Leadership and eDemocracy Programme.