Councillors report that although surgeries are a vital part of their role as Ward or "Frontline" Councillors neverthess they are often poorly attended and mean both councillor and citizen making a journey to a hall or meeting place which may be difficult to get to or require time to travel. As a consequence councillors look to technologies such as online meetings or virtual ward surgeries as a possible solution to these issues.
Saves time, cost of travel and potentially increases engagement.
Both SUnderland City Council and Stockton Borough Council will be piloting forms of Online and Virtual Surgeries as a part of the Community Leadership and eDemocracy Project.