eDemocracy can help to achieve this because it provides a whole range of new channels and methods by which those involved can communicate, express their views and discuss and debate the options open to them.
80% of people have access to the Internet at home, at work or on the move. People shop online, bank online, debate online. And we know they are hungry to engage online.
Of course nobody is expected just to use technology. Effective engagement is about effective communication and that also means meeting people face to face, writing to them, talking to them over the telephone.
Its all about using the appropriate means of communication in the circumstances.